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Winning problem   

2 members have voted

  1. 1. Will I not get my prize that I won in the Lucky Drive event?

    • I won iPhone 16 pro max in May 15th, but I still haven't received it.
      1
    • And I don't like to say the same thing to customer care over and over again.
      1

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  • Poll closed on 02/01/2026 at 11:33 AM

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Hasn't the Concern team been in touch with me for 8 months?Hasn't this relevant team and personal manager been getting time to contact me for 8 monthsYou've been lying to me every day, saying someone will contact me soon, but no one has timeI have been waiting for 8 months and you and every day are saying the same thing, the problem is not being solvedHow much more time will it take? Tell me, am I crazy? How much longer will I have to wait?I won the lucky drive event i phone 16 pro max but I haven't heard anything from it since May

Why don't you listen to me? Support chat, email, call everywhere. No one is solving my problem.

Please solve my problem, I don't want anything else.

17 minutes ago, nabin das said:

Hasn't the Concern team been in touch with me for 8 months?Hasn't this relevant team and personal manager been getting time to contact me for 8 monthsYou've been lying to me every day, saying someone will contact me soon, but no one has timeI have been waiting for 8 months and you and every day are saying the same thing, the problem is not being solvedHow much more time will it take? Tell me, am I crazy? How much longer will I have to wait?I won the lucky drive event i phone 16 pro max but I haven't heard anything from it since May

Why don't you listen to me? Support chat, email, call everywhere. No one is solving my problem.

Please solve my problem, I don't want anything else.

 

Hello Dear player! Unfortunately, despite all my desire, I have no way to check this issue, just like any other moderator. It would be slightly incorrect to assume that we have “everything at hand.” The best solution here, as my colleagues have already suggested, is to contact technical support, they will be able to help you much faster. 

I understand that waiting is difficult, but the specialists will definitely see your issue through to the end.

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